It’s almost like it’s Groundhog Day. Again. (The movie, not the holiday.) Yes, we are still getting calls from customers who have upgraded to Windows 10 and immediately began to experience issues with their machine.
What are some of the issues? Here’s a sampling of some of the questions we’ve received:
- I can’t find any of my files! They all seem to have disappeared!
- I can find my files, but my computer won’t let me open any of them
- My applications don’t seem to work properly anymore
- My computer can’t find my printer, or the network
- I’ve got the dreaded black screen (or blue screen)
- My computer won’t boot
The problems go on and on. I am guessing that there are plenty of times that someone upgrades to Windows 10 with zero problems. Those are not the people who call us!
- If you have a Windows 7 machine, don’t upgrade unless you have a serious business need.
- If you have a Windows 8 or 8.1 machine, you should be okay to upgrade, although you may still experience some issues
- If you have a Windows XP or earlier machine, don’t (DO NOT!) upgrade. Consider purchasing a new machine with Windows 8 or 10 already installed.
If you’re planning to upgrade do this first:
- Back up your data. Use an external Hard Drive if you have one, or upload to the Cloud
- Make sure you have a list of all the programs and applications that you use.
- Make sure you know what all of your passwords are, especially if you have asked your computer to remember them for you.
- Make sure you know what your WiFi Router password is.
Please let us know if you experience any issues with your upgrade. Call with any questions!
Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area.
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