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Anti-Virus Programs – Questions & Answers

Posted on January 23, 2018May 6, 2024 by Gail Eddy in anti-virus, Technology Tips

We regularly get the same questions about anti-virus programs, which tells me that there is a lot of confusion out there. In this short post, I’ll provide answers to some of the most common questions that we get.

What does the anti-virus actually DO?

An anti-virus is a software program written to catch viruses and other malware. (Remember from your high school Latin class? “Mal” means “bad”!) It looks for programs that look like they might be a virus and quarantines them so they don’t get mingled with the other programs on your machine. The best AV programs will look for characteristics similar to other viruses and quarantine them as well. Anticipation is your friend.

I have an anti-virus. Why did I get a virus?

The “bad guys” are always one step ahead. Anti-virus programs are written to catch already know viruses, and viruses that LOOK LIKE something they already know about. As mentioned before, the best anti-virus programs will look for characteristics of known viruses, and protect you from them too. So you may have gotten a virus because your anti-virus doesn’t know about that particular strain.

Can I have two different anti-virus programs? (and its corollary) Do I need an Anti-virus and a malware program?

The short answer is “NO!” Any anti-virus installed on a machine expects itself to be the most senior program for reviewing all incoming files. When you have two anti-virus programs, they will be in constant conflict with each and cause your machine to slow down.

I have a Mac. Do I need an anti-virus?

Mac’s get viruses. This isn’t 2010. Spend the forty bucks and protect your data.

How often should I update my anti-virus?

Theoretically, you should never have to update your anti-virus. The best anti-virus programs will automatically keep the software up-to-date. When new virus strains are found, and new software is written (and tested), it is then pushed out to all the subscribers.

How often should I run my anti-virus?

If you suspect that you have clicked on a bad link, run your anti-virus right away. Otherwise, maybe once a month or so.

Which anti-virus programs do you recommend?

We have been using, and recommending, ESET for the past ten years or more. Chris is constantly exposed, through our new customers, to every anti-virus program out there and knows which works well, and which does not. The ESET program consistently performs ahead of the pack.

What other questions do you have about anti-virus programs and its functionality? Let us know!

Information about Geek For Hire, Inc.

I’ve created a Free Report on what to look for to protect yourself from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years. We like the free and fast shipping. With Prime, we have access to online streaming too. Prime is usually $119/year, but you can get a free 30-day trial by clicking on this link: Try Amazon Prime 30-Day Free Trial. As an Amazon Associate, we earn from qualifying purchases.

Spam Calls on Your Smartphone? How Can You Minimize?

Posted on January 16, 2018May 6, 2024 by Gail Eddy in Smartphone Apps, Tips

Over the past few days I have been absolutely inundated with fraudulent callers, telemarketers, and just plan old spam calls. But the good thing is that I know what they are and can choose not to answer!

I’ve been using a new app on my iPhone called Call Protect. It works with my AT&T service and it seems to work very well. Here is a list of the spam calls I’ve received today:

It’s pretty annoying to receive all of those Telemarketer and Spam calls while I’m trying to work! If you have AT&T service, you can head over to the app store on your Smartphone to download and install this app for yourself.

I’ve been looking to see if Verizon, Sprint, or T-Mobile have a similar app and haven’t had any luck. If you know, please provide a link to the app in the comments below.

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fifteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years. We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet. I’ll try that next! Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission if you sign up.)

Nature Apps to Help You Explore the Great Outdoors!

Posted on January 9, 2018May 2, 2024 by Gail Eddy in Smartphone Apps, Tips

When you’re wandering around on a hike, you’ll sometimes come across a tree, or a plant, or a bird that you can’t identify. There are nature apps for that!

Nature Apps for Trees:

Leafsnap is one of the nature apps for your mobile device – Smartphone or Tablet – that lets you identify trees from their leaves. Take a photo of a leaf, upload it to the app, and voila!, they’ll tell you what kind of tree it is! For now, it only identifies trees in the northeastern part of the US, but they are working on adding the rest of the country soon. Info is on their website: http://leafsnap.com/ (FREE)

Birds:

Sometimes identifying birds at the feeder or while on a hike can be challenging. This app lets you compare the bird in front of you to its photo on the app. There is a good written description of each bird and a sound file too. More info here: https://itunes.apple.com/us/app/bird-guide-offline-bird-identification-app/id1122226312?mt=8 (FREE)

Mushrooms:

If you’re looking at mushrooms, want to identify them, and want to keep track of where you saw a particular species before, then Roger’s Mushrooms is the app for you. The app includes tutorials so that you can learn about particular species. More info here: http://rogersmushroomsapp.com/ ($4.99)

Noxious Weeds:

In Colorado, we have a lot of invasive species. This app helps you identify a particular plant with photos of the plant itself, leaves, and flowers. There is also a written description of each, including its height, habitat, and max elevation. More info here: https://itunes.apple.com/us/app/colorado-noxious-weeds/id833042035?mt=8 (FREE)

Clouds:

Did you ever wonder what kind of cloud you’re looking at? Is it likely to bring rain or are clear skies on the way? Coton is the app for you. It helps you identify the clouds you’re seeing, ventures a guess at your forecast, and gives you a little science lesson too! More info on their website: http://cotonapp.com/ ($1.99)

What are your favorite Nature apps for exploring? Let us know!

Information About Geek For Hire, Inc.

I’ve created a Free Report to protect you from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has provided computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly. You can find more on our website, or give us a call at 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area and remote service throughout North America.

Here’s a link to our Covid19 Policy.

More Tips Here:

Are VPNs worth it? More here.
Are you interested in learning more about Extreme Privacy?
We have seen a lot of Facebook hacking lately. Here’s what you should do ahead of time to keep your account safe.
And here are the 10 Password Mistakes you don’t want to make!

Memory Stick aka Thumb Drive aka Flash Drive

Posted on December 19, 2017June 7, 2024 by Gail Eddy in Data Storage, Tips

Last week a customer asked Chris to transfer a bunch of files from his computer to a memory stick. He handed Chris a brand new flash drive along with his laptop. I happened to be there when Chris was transferring the files. He was very frustrated at the speed at which the files were being transferred. You might say they were being copied at a “turtle’s pace”!

I asked Chris why it was taking so long. I thought that all memory sticks were pretty much the same except for their capacity. He then told me that memory sticks have different speeds. The less expensive ones will transfer files very slowly. The more expensive ones will be quick and snappy. He explained that USB 3.0 are generally much faster than USB 2.0. He also mentioned that the packaging typically only lists the speed if they are faster than 150mBps. The cheap memory sticks generally have speeds of 2mBps and don’t broadcast that “turtle’s pace” on the outside.Slow as a herd of Turtles

About 45 minutes later, Chris was done transferring all the files. If you need to copy files to a memory stick and don’t care how long it takes, get the cheapest one.

Expect to pay $15 for a 16gig memory stick that is reasonably fast, and about $20 for 32gig. Find our recomendations here.

I’ve created a Free Report to protect you from “phishing” scams. Click here to receive it!

INFORMATION ABOUT GEEK FOR HIRE, INC.

Chris Eddy of Geek For Hire, Inc. has provided computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly. You can find more on our website or give us a call at 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area and remote service throughout North America.

Here’s a link to our Covid19 Policy.

What you need to know about Bitcoins and Blockchain

Posted on December 12, 2017May 2, 2024 by Gail Eddy in Security, Tips

After a few years of virtually no mainstream news about Bitcoins, all of a sudden Bitcoins (and Blockchain) are back in the news again. Part of that has to do with Bitcoins recent upward trajectory to cross the $10,000 mark. (Here’s a great visual of Bitcoin’s growth in 2017.) I first explored the subject earlier this year in my blog entitled Digital Currencies and Bitcoins.

Since then, Bitcoins, Blockchains and other Digital Currencies have filled up my inbox. What is interesting to me is that, not too long ago Bitcoin, and other crypto-currencies, were not a trusted form of currency. Today, while it is still not trusted by the average American, they are being used by more and more people throughout the world. I’ve been learning that, as volatile as it is, Bitcoin is still more stable than several global currencies. Plus, Bitcoins provide privacy and independence that US currency does not.

I’m still learning, so I won’t pretend to know nearly enough about Bitcoins, Blockchain, or other Crypto-currencies. Here are articles I’ve read and podcasts I’ve listened to. If you’d like to learn more, explore this list. And then do more research on your own. Please let us know of any resources you’ve found that are particularly helpful.

Articles explaining Bitcoins:

Google Search
Bloomberg – 20171130 – Blockchain Is Bigger Than Any Bubble
Wikipedia – Blockchain
Forbes – 20171210Why Blockchain Is Real and Bitcoin is a Mirage
Coindesk – 20171212 – Trump Signs Defense Bill Authorizing Blockchain Study
Fortune – 20170822 – Bitcoin Ethereum Blockchain Cryptocurrency
CNBC – 20171201 – James Altuchers Bitcoin Predictions
Visualizing the ICO (Initial Coin Offering) Explosion
Six Most Important Cryptocurrencies (other than Bitcoin)

Podcasts about Bitcoins:

Bitcoins True Potential – Kevin Rose interviews Andreas Antonopolous
Unchained – Big Ideas from the Worlds of Blockchain and Fintech
The Bad Crypto Podcast
Let’s Talk Crypto – Bitcoin, Blockchain and Cryptocurrency – iTunes podcast by Barry Moore & Tom Galeski

Here are some books that may be helpful:

Let us know what other resources you’ve found.

5 Easy Steps To Delete Cookies On Your iPhone

Posted on December 5, 2017June 7, 2024 by Gail Eddy in Computer History, iPhone, Security, SmartPhones, Tips

Chris and I had a conversation this morning about the pesky news sites that limit the number of articles you can read each month. There are some newspapers that I won’t even read online because I get that nasty error message that says: “You’ve reached the limit! Subscribe now!” He told me that when he runs into that, the solution is to delete cookies on your iPhone.

WHAAAAAT?! I didn’t realize you could do that.

As I started looking into this, I see that there are other benefits as well. Just like with your computer, you do want to delete cookies on your iPhone regularly to keep your private information safe and secure. And, just like the rest of of the business world, there are companies out there who want to sell you an app to “take care of this for you”. Don’t fall for that trick! It’s easy enough to do it yourself.

5 Easy Steps to Delete Cookies on your iPhone

Open up your Settings
Click on “Safari”
Scroll almost all the way to the bottom of the page
Click on “Clear History and Website Data”
Confirm that you truly want to delete all of your history. This means that every page you’ve opened in your iPhone’s browser will be gone! This was a surprise to me, because I tend to save my open tabs so I can reference them again. If there are tabs that you have open on your phone that you would like to keep, it’s best to save them first, then wipe the history!

If you found this helpful, please share with your friends!

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Phishing Expedition’s – Keeping Safe During the Holidays

Posted on November 28, 2017May 9, 2024 by Gail Eddy in Malware, Passwords, Phishing, Tips

Several of our customers received a disturbing email over the past few days. Once customer received one that said her email was being discontinued. Another received one that said his bank account was being closed. I even got one that said my SIM card was being deactivated so I would effectively be without cell service! These are all “phishing expedition’s”.

Luckily I know the signs to look for to determine if an email is a phishing expedition or for real.

Make sure the email is really from a trusted source. If the email is from a friend, read it through before you click on any links. Does the email sound like it was written by your friend? Are you expecting an attachment or other link from them? Always check when you receive an email with a link or other attachment before clicking. Did your friend really send it?
Before I click on a link in an email, I hover my mouse over the link to see where the click will take me. When I hovered over the “Know More” link on the email I received, it goes to the website t.goddypuddy.IN/withLotsMoreTextFollowing. The “in” at the end of the website is a country code. In the US, we are used to seeing .com, .biz, .net, or .gov. In this case the .IN refers to India. So I know that the email originated in India. (Note that you can only do this on your computer, so don’t click on any links from your phone or tablet unless you know they are 100% safe!)
Does the body of the website match the Subject line? In this case, the Subject is that my mobile number is being deactivated. But the body of the email is completely unrelated talking about banks and the Supreme Court.
If your friend or colleague says they didn’t send the message, tell them to change their password and run their virus scanner ASAP!

What else can you do to stay safe?

Put a note on your calendar to change your email passwords at least once a month. Here are some tips to creating a strong password.
Be extra careful when surfing the web or viewing posts on Social Media. Malware is increasingly being spread that way.

Looking for more info on phishing expedition’s? Here are some past blogs:

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Tech Toys for the Holidays – Under $50

Posted on November 21, 2017May 9, 2024 by Gail Eddy in Tips

It’s that time of year! Time to look for fun tech toys for kids and adults alike! We’ve found a few that are inexpensive too!

For the Star Wars fans, there’s Uncle Milton Death Star Electronics Lab Kit for just under $30.
For preschoolers who are curious about their world, there’s the GeoSafari Jr. Talking Microscope – under $35.
Then there’s the Drone Force Vulture Strike Helicopter Toy which is around $33.
There’s always K’nex – one of my favorites! This building set has 618 pieces and is priced around $40. Plus there are so many sets that all work together.
If your kids want to explore the moon and its craters, you might consider an inexpensive telescope. If their interest develops, you can get them a better one later on. This one is about $40.
This cool kit lets you build 7 robots which can climb walls and windows! (This one is also just under $30.)
I always thought it would be cool to build a radio. Here’s an AM/FM radio kit for right around $37.
It wouldn’t be a Tech Toys list without the tried and true potato clock for about $13.

Let us know what toys you’re getting for the holidays!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

4 Top Sports Smartphone App’s

Posted on November 7, 2017May 6, 2024 by Gail Eddy in Smartphone Apps, SmartPhones, Weather

For those of you who know me well, you know that if there is one sport I follow, it’s baseball. I like hockey too, but don’t follow the games and teams as closely as baseball. I really L O V E baseball! I love attending the Rockies games at Coors Field, with the smells, sounds, and excitement. And when it’s time for the World Series, well, I’ll be glued to a TV, or, one of the Sports Smartphone App’s on my iPhone to keep track of the scores! After baseball season was over this year, I started wondering how people who follow other sports get their info. As per usual, any question I have involving technology, however peripherally, gets explored here!

There are a bunch of Sports Smartphone app’s recommended by folks in-the-know. I’ve checked them out and found these four to be easy to use and very easy to customize so that your favorite teams are listed right up front.

Bleacher Report for Android or iPhone – iMore really likes the Bleacher Report. Here’s what they have to say: “If you prefer something with a bit more of a modern interface, then check out the Bleacher Report. Rather than providing its own coverage, the Bleacher Report curates all the best sources on the web so that you get all the news you can about your favorite teams and players. You can open a stream to get scores, stories, videos, and photos from local and national newspapers, blogs, Twitter, and more.”
ESPN for Android or iPhone – Tom’s Guide says: “The ESPN app brings users the latest and greatest sporting news and information worldwide. Whether you’re looking for updated scoring information, breaking news for various teams and leagues, or professional analysis, the ESPN app has got your back.”
theScore for iPhone – iMore rates theScore as their #1 choice. Here’s what they have to say: “theScore is the sports app. It’s simply the best. You can follow tons of professional leagues (even including NASCAR) and receive updates on scores and news from any and all teams you’d like to follow. You can even follow individual players, and you can customize alerts so that you only get pinged for what you want to know. theScore has a great-looking interface and setup is simple — just pick your leagues, pick your teams, and away you go.”
Yahoo!Sports for Android and iPhone – AppOlicious says: “Plenty of sports apps will give you the latest scores. Only a few will keep you up-to-date on every single play of the game. And even fewer will do all of that plus let you pick games, chat with other sports fans and set alerts for numerous game scenarios. Yahoo Sports continued to operate in a special stratosphere in 2017, making it a continued must-download for the sports fan who wants everything under one app.”

Which is your favorite sports smartphone app to track your favorite teams? Share in the comments below!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

We’ve been using Amazon Prime for the past few years. We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet, but I’m tempted! Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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Girls and Technology

Posted on October 31, 2017May 9, 2024 by Gail Eddy in Tips

I learned a new acronym recently in an article about girls and technology. “STEM”, which stands for Science, Technology, Engineering and Math. Here are some disturbing statistics I read in another article from Observer.com:

Women own only 5 percent of startups.
They earn only 28 percent of computer science degrees.
Only 7 percent of partners at top 100 venture capital firms are women.
After peaking in 1991 at 36 percent, the rate of women in computing roles has been in steady decline. Now, they hold only 25 percent of computing jobs.
Women hold only 11 percent of executive positions at Silicon Valley companies.
In the high tech industry, the quit rate is more than twice as high for women (41 percent) than it is for men (17 percent).
Last year, venture capitalists invested just $1.46 billion in women-led companies. Male-led companies earned $58.2 billion in investments.
While 82 percent of men in startups believed their companies spent the “right amount of time” addressing diversity, nearly half of women—40 percent—disagreed, saying “not enough time was devoted.”
For women in the tech industry under age 25, earnings on average are 29 percent less than their male counterparts.
Women receive lower salary offers than men for the same job at the same company 63 percent of the time.

Part of the problem is that girls are deterred from an interest in the sciences at a young age. If a girl in your family is showing an interest in the sciences, here are some resources to assist you in fanning those flames for your girls and technology:

Girls and Technology – a subset of WIT – Women in Technology
Ignite – Inspiring Girls Now in Technology Evolution
Girls Who Code
Girl Develop It
Ladies Learning Code
Girl Start

Go get ’em girls!

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