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Wireless Keyboard – Recommendations

We received a call recently from a long-time customer who wanted to upgrade his wireless keyboard.  That was all the push Chris needed to do some research for a new toy!  But, before I reveal what his new favorite is, let’s talk a little about the different features you might look for in a new wireless keyboard.Wireless Keyboard - Logitech Craft

Mouse:

First, you need to decide if you want the keyboard to be paired with a mouse. The benefit is that you would only have to use one USB port on your machine.  The downside is that not all keyboards come with a mouse, and you may decide that the wireless keyboard you really want, doesn’t have a mouse.

Ten-Key:

What’s your preference?  Using the numbers along the row above the letters, or do you prefer to use the number pad off to the right of a standard keyboard?

Media Keys:Wireless Keyboard - Duragadget

Do you want to manage additional tasks from your keyboard?  I like that I can control the volume from my keyboard, I can open a window to send a new email, I can open a new browser window, and so much more.

Backlight:

Do you often work in a darkened room?  You may want to consider a backlit keyboard.  The laptops that Chris has been designing recently all come with a backlit keyboard which is useful when you’re working in bed next to your sleeping spouse.  If you primarily use your wireless keyboard at your desk, you probably don’t need a back light.

Size:

How big of a keyboard do you want?  Do you want a portable one that clips onto your tablet?  Should it be foldable to fit into your backpack? Or do you want a full sized wireless keyboard that you can leave on your desk?

Tactile Response:

Clicking?  Silent?  If this is important to you, make sure you know ahead of time what the keyboard will do.wireless keyboard - logitech MK 320

Ergonomics:

If you have issues with carpal tunnel or spend all day typing, you may want to look for a keyboard that has a special design to keep your wrists in the proper position while typing.

I have a laptop.  I don’t need a separate wireless keyboard!

That’s what I used to think.  But my laptop is on the small side and the keyboard is too.  My fingers were constantly confusing keys and mis-spelling words.  Worst of all, the heal of my hand would accidentally touch the keypad and the mouse would go flying to a different part of the screen.  It was very frustrating.  I’ve since learned that I’m not the only one to experience this.  I solved this by purchasing a wireless keyboard which is the size of a conventional keyboard and works really well for me.

(As always, any links may provide a small commision to us, with no increase in price to you.)

Geek For Hire Recommendations:

  • Chris’ new favorite keyboard is called the Logitech Craft.  It has a funky knob on the top left side which allows you to adjust images in Photoshop or Illustrator. It has a backlit keyboard and (WHAT?!) can manage up to three devices from the single wireless keyboard!  It’s compatible with both Mac’s and PCs.   This one retails for $199, but Amazon currently has it priced at $175.  I’ve seen it on other sites at prices ranging from $179 to $199
  • The wireless keyboard I had been using for the past few years suddenly died last month.  I purchased a Logitech MK320. and I am loving it. It came paired with a mouse which means only one USB thingie.  That’s important to me because my laptop only has three USB ports.  It has a separate ten-key which I like.  And, as I mentioned above, I can manage more than just typing with this device! The keys are big enough that my fingers to confuse the “m” and the “n”.  Overall, I really like it and loved the price.  It retails for $40, but Amazon currently has it priced at $22.  Other sites have it for around $25.
  • And, only because I wanted a pop of color for this post, I took a look at a keyboard for kids.  I like this Duragadget keyboard because it looks like it’s great for learning, and it has some very good reviews.  Amazon has it for about $35.

Please forward this to your colleague who constantly has spelling mistakes.

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Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and online streaming. I haven’t tried the Kindle lending library yet.  I’ll try that next!  Prime is normally $119/year, but you can try it for 30 days for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

When Should I Turn Off My Computer?

When I got my first computer, I would turn it off every time I left my office for more than a half hour. A few years later I would turn it off when I left for the day. Now, I’ll turn it off a couple of times a week. Why the change? Have you ever wondered: When Should I Turn Off My Computer? You might wonder how often you need to turn off your machine, or if you even need to turn it off at all!

Here’s what Chris says:

“I really wish Gail would turn her machine off more frequently!” When Should I Turn Off My Computer? Not as often as you think. Hint: Don't just puss the power button

Do I need to turn off my machine?

The short answer is Yes! When you turn it off the machine will clean itself, reorganize files, empty the trash, install any updates, and generally make itself faster and more efficient for the next time you turn it on. Other reasons to turn your machine off include saving power.

It’s really a balancing act. The process of turning your machine off and back on takes its toll on the mechanics of your computer. But leaving the machine on all the time does the same thing. If you use your machine constantly throughout the day, by all means, leave it on. If you access your machine from a remote location, then you definitely need to keep it on most of the time!

When should I turn off my computer?When Should I Turn Off My Computer - windows start button

Every couple of days save all of your documents, close all of your applications, and turn the machine off. Leave it off overnight, or just for a few minutes.

If you use it for only an hour or two at a time, then you should turn it off when you are done. If you know you won’t use your machine all weekend, you should turn it off.But, if you use your machine all day long, there’s really no need to turn it off every day. Turning your machine off once a week should be sufficient.

Remember, when you turn off your machine, don’t do it with the power button. Use the off button on the screen menu. This allows the machine to shut off gracefully.

General computer health & Well-being:When should I turn off my machine?

Some other things you should do for the general health and well-being of your machine are:

  • Always use a surge protector. These help even out any power spikes so that they don’t damage your machine. We also advise that you use a UPS (Universal Power Supply). This is a battery backup system that protects your equipment from power surges, and provides a limited time of battery life. This is helpful when you’re in the middle of working on a project when the power goes out. It gives you enough time to finish up and save everything. (There is an annoying and frequent beep to let you know that you are using battery power.)
  • During lightning storms, you should turn off AND unplug all of your electronics. Even a surge protector can’t always help protect your equipment if there is a nearby lightning strike.
  • Uninstall and delete any programs that you are no longer using. Even if you’re not running a program, it may still be processing in the background.  This will undermine the efficiency of your machine. (Yes, we can help you with this if you don’t feel comfortable choosing which programs to uninstall.)
  • Keep your machine clean! Periodically open it up and remove all the dust and pet hair that have accumulated. Dust tends to accumulate on the fan, which is there to keep your machine cool. If too much dust is there, the fan won’t run properly and your machine will overheat. (We can help you with this too!)
  • Finally, When Should I Turn Off My Computer?  At least once a week!

Please forward this to your colleagues who ALWAYS leave their machine running.

Information about Geek For Hire, Inc.

I’ve created a Free Report to protect you from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet.  I’ll try that next!  Prime is normally $119/year, but you can try it for 30 days for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

Best Way to Catalog Your Books, Movies, and Music

If you’re a collector like me, sometimes it is hard to keep track of everything.  How do you catalog your books, movies, and music?  I’ve been using a great app for my books, but when it comes to my movies and books, I don’t know what I have.

BOOKS:catalog your books, music, and movies

For books, hands down, the app to use is LibraryThing.  I’ve been using it for the past eight to ten years, at least, and it does a great job at keeping everything organized.  It’s free, but if you’d like to make a donation, they’ll be happy to take it.  I contributed a modest amount a few years ago and am now a “Lifetime Member”.  It’s easy to add books and to put them into different categories.  I have categories like “historical fiction”, “Written by Family”, “Religion”, and “signed by author”.  I especially love adding books using the app on my iPhone because I can use the camera to scan the bar code on the back.  It automatically adds the book and all associated details.  The iPhone app doesn’t allow you to do everything though.  You do need to go to your computer to add tags and notes.  I do not think they have a limit for the number of books.

MUSIC:

I looked at two apps to categorize music.

  • CLZ music has a limit of 100 entries in their free version and it seemed easy to search online to add different albums. For each album you add, it includes a list of the songs.  It did appear that you could only add CD’s.  I wasn’t able to add any vinyls to my collection.
  • RW Music seemed very complex. In order to get started, I had to enter the IP address of my computer, even though I accessed the app via my iPhone.  I don’t recommend that one.

MOVIES:

I also looked at two apps for movies.

  • The first one, My Movies, allowed only 50 titles in the free version. You also needed to create an account before you could trial it. Since I don’t like providing personal information unless I absolutely have to, I moved on.
  • I also looked at Movie Buddy. There did not appear to be a limit to the number of movies you could enter.  It was easy to search and add new movies and it gives you the ability to tag a movie that you have loaned out, and to whom. There was a link to watch the trailer and it listed a summary of the movie along with the cast and producers.  All in all, I thought this one was very good.

Which apps do you use to catalog your books, movies, and music?

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fifteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet.  I’ll try that next!   Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission if you check it out.)

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Backing Up Your Data and The Cloud

It’s time again for my reminder about backing up your data!  For many people, when you travel, your laptop could get banged up at the airport or in the camper.  For others, summer is the season for extreme weather.  It could be fires or floods or tornadoes or hurricanes, but there is always the chance that your home could be damaged, and your computer as well.

That’s why it is so important to make sure your data back up is current.  The most convenient way to keep your data backed up is to use one of the Cloud backup services.  I’ve had many people ask what “the Cloud” is and how it might affect them.  The Cloud is a term used to describe using another company’s servers to store your data or to provide off-site computing.

Here’s a better definition from wiki:

Cloud computing, also known as on-the-line computing, is a kind of Internet-based computing that provides shared processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in third-party data centers.   https://en.wikipedia.org/wiki/Cloud_computing

There are a many companies that provide cloud storage.  I’ve been using Dropbox for a number of years and like the simplicity of it.  (Disclaimer: if you use that link to sign up for backing up your data, you’ll get 500 mb for free, and I’ll receive 1g as a thank you from Dropbox.)   https://db.tt/0ZRkMXZ

backing up your data

I like Dropbox for a number of reasons:

  • It will automatically upload a file to the cloud every time I make a change to it.
  • I’ve set it up so that it uploads photos I take on my phone to my account.
  • I can open files on my iPhone and iPad when I’m away from my computer.
  • Dropbox stores data for several weeks.  If I get a bad virus, I can ask them to restore my data to a particular date.

All of this enthusiasm about cloud storage for backups aside, it’s also important to keep a physical copy of your data.  About once a month, I backup my data to an external hard drive.  Chris has set me up with the Seagate Backup 2TB Portable External Hard Drive which is convenient and easy to use.

If you need help backing up your data, let us know!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

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Change Your Password!

In the last few days, we’ve had a bunch of calls from customers who have had their email hacked.  They are hearing from friends and clients that their email is sending out spam.  Some of them have been aggravated with us because they feel like their anti-virus should have protected them.  (Security software can’t protect you if someone else already has your password information.)

Here’s the deal.  Several years ago, LinkedIn was hacked.  Login credentials were stolen from approximately 117 million LinkedIn accounts!  Although this happened in 2012, one of the “bad guys” has recently decided to sell the credentials.

LinkedIn

According to this article from Tech Crunch:

Now, according to a new report from Motherboard, a hacker going by the name of “Peace” is trying to sell the emails and passwords of 117 million LinkedIn members on a dark web illegal marketplace for around $2,200, payable in bitcoin.

http://techcrunch.com/2016/05/18/117-million-linkedin-emails-and-passwords-from-a-2012-hack-just-got-posted-online/

CNN:Money adds their two cents:

Companies typically protect customer passwords by encrypting them. But at the time of the 2012 data breach, LinkedIn hadn’t added a pivotal layer of security that makes the jumbled text harder to decode.

Put on the defensive, LinkedIn is now scrambling to try to stop people from sharing the stolen goods online — often an impractical task. The company is also invalidating all customer passwords that haven’t been updated since they were stolen.

LinkedIn said it’s reaching out to individual members affected by the breach. This particular hack affects a quarter of the company’s 433 million members.

http://money.cnn.com/2016/05/19/technology/linkedin-hack/

Since many people use the same password on their other online accounts, the hackers can potentially access other accounts as well.

Our advice?  Change your passwords for LinkedIn and other social media sites today.  If you use the same passwords for other online sites, change the passwords for your email and banking accounts too.  (If you didn’t have a LinkedIn account prior to 2013, you should be safe.  This time.)

Changing your passwords on a regular basis is always a good idea!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

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The Scariness Increases

Ransomware

Chris forwarded a link to me the other day about some scary “malvertising”.  For those of you who didn’t have Senor Garcia for High School Spanish, “mal” is a Latin prefix meaning “bad”.  Other words you might be familiar with include “malware” and “malicious”.  And that’s what this is: Malware that looks like advertising, but really contains malicious code.

I can hear you saying: “But I know how to be careful and not click on stuff that looks suspicious!”  And that’s the issue right there.  These are “advertisements” that appear on highly respected websites.  ARS-Technica warns us that:

“Mainstream websites, including those published by The New York Times, the BBC, MSN, and AOL, are falling victim to a new rash of malicious ads that attempt to surreptitiously install crypto ransomware and other malware on the computers of unsuspecting visitors, security firms warned.

The tainted ads may have exposed tens of thousands of people over the past 24 hours alone, according to a blog post published Monday by Trend Micro. The new campaign started last week when “Angler,” a toolkit that sells exploits for Adobe Flash, Microsoft Silverlight, and other widely used Internet software, started pushing laced banner ads through a compromised ad network.”

Another technical site, MalwareBytes, mentions some other websites, including Newsweek, Realtor.com, and NFL.com.

And, the malware that is being downloaded isn’t your run-of-the-mill virus.  In many cases it is Ransomware, which takes all of your files and encrypts them with a special key.  You then need to pay a ransom to get the encryption key to get your data back.

This is not a message you want to see popping up on your screen!

Ransomware Image - source: http://arstechnica.com/security/2016/03/big-name-sites-hit-by-rash-of-malicious-ads-spreading-crypto-ransomware/

Ransomware Image – source: http://arstechnica.com/security/2016/03/big-name-sites-hit-by-rash-of-malicious-ads-spreading-crypto-ransomware/

What is our advice?

  1. Use an adware blocker like AdBlock Plus
  2. For some websites, they won’t show you ANY content unless you agree to see their ads.  In that case, never click on an advertisement.
  3. If you really are interested in a product or service that is being offered, go to the company’s site directly.
  4. Keep your data backed up to an external source.  And back it up at least once a month – more often if you are working with ever-changing and precious data.

If you need help getting rid of any malware, or learning how to regularly back up your data, give us a call!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet, but I’m tempted! Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link:  Try Amazon Prime 30-Day Free Trial

Custom Computers

Gaming Computers

One of the services we provide is to build custom computers from scratch.   Chris is building one now for a long-time customer. In fact, this is the second machine we’ve built for this particular customer!

Here’s the process. Chris talks with the customer about what their goals are:

  • What do they hope to use this computer for?
  • How much storage should it have?
  • What software is required?
  • Should this be a portable computer or one that stays in the office?
  • What is the budget?

Once Chris has a good understanding of what the requirements are, he does some research to determine exactly which parts need to be ordered. Often times there is a choice to be made between two or more options. He’ll have a conversation with the customer to decide which will best meet their needs. Once all the parts have been decided, he’ll send the list (with all the order links) to the customer for ordering.

When the parts arrive, it looks a little chaotic for a while, but then it all comes together!

You can hear the excitement in Chris’ words:

“One of my special joys is to design and build full custom computers, and this one is for a customer who is still using last full custom computer I made for them about 5 years or so ago.

There are several special features in the design, but one of the special results is absolutely Smokin-Hot processor performance: using a modern 4 core processor and water cooling, the stock speed is 4Ghz on each of the 4 cores.

To make sure things are thermally stable, I’ve been running a CPU heating utility, which launches 8 CPU intensive processes all running in parallel, and after about 1H the cooler is only warm to the touch with a slight increase in overall fan sound. Nice!

Note: this picture was taken after the computer was on for about 10 minutes, but /before/ the burn-in process was started.”

 

This computer is almost ready to be delivered to the customer!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area.

Free Substitutes

I don’t know about you, but sometimes I can’t believe how expensive everything is getting!  When I look at the prices for different software, I am astounded!  So, with that in mind, here are some Office Suite products you can download for free instead of buying the latest version of Microsoft Office. (All of these say they will work with Windows, OS-X, and Linux.)

OpenOffice:

For common office software like spreadsheets and word processing, many people like and use OpenOffice. Here’s the description from the Apache website:

“Apache OpenOffice is the leading open-source office software suite for word processing, spreadsheets, presentations, graphics, databases and more. It is available in many languages and works on all common computers. It stores all your data in an international open standard format and can also read and write files from other common office software packages. It can be downloaded and used completely free of charge for any purpose.”

Head to the OpenOffice website for more info.

LibreOffice:

The Document Foundation’s LibreOffice is another office suite.  Here’s the description from their website:

“LibreOffice is a powerful office suite; its clean interface and powerful tools let you unleash your creativity and grow your productivity. LibreOffice embeds several applications that make it the most powerful Free & Open Source Office suite on the market: Writer, the word processor, Calc, the spreadsheet application, Impress, the presentation engine, Draw, our drawing and flowcharting application, Base, our database and database frontend, and Math for editing mathematics.”

More info here.

Caligra Office:

Yet another Office Suite.  According to their website:
“Calligra Suite is a set of applications written to help you to accomplish your work. Calligra includes efficient and capable office components: Words for text processing, Sheets for coputations, Stage for presentations, Plan for planning, Flow for flowcharts, and Kexi for database creation.  In addition, Calligra offers cutting edge applications for artists to work on 2D drawings and illustrations: Krita for painting and raster drawing, and Karbon for vector graphics.

More here.

Chris has been using OpenOffice for years and can provide some training if needed.

Note:  Some of these applications require that you have Java installed.

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area.

How do I … (fill-in-the-blank)…?

How-To Books:

Like a lot of our customers, I try to figure things out for myself before I call in outside support and training. That is doubly true for learning new software and applications. If my friends can’t help, I type my request into Google. If that doesn’t work, I head to the bookstore. With that in mind, here are some books we recommend:

If you’re trying to learn Windows 10:

If you can’t figure out your Windows 8 machine:

If you need help learning how to navigate on your new Mac:

Microsoft Office

Open Office:

  • I’m trying to find a great book to recommend on using OpenOffice, a replacement for the (fairly expensive) Windows Office Suite. If there is a book that you love, please share the title with me and let me know why it’s so great!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area. Links to products may provide a small commission to Geek For Hire.

 

Windows 10 Update

Upgrading to Windows 10?

We continue to see machines that have upgraded to Windows 10 with serious problems.  And, I continue to get asked if machines should be upgraded.

Here’s the scoop:

  • If you have a Windows 7 machine, don’t upgrade unless you have a serious business need.
  • If you have a Windows 8 machine, you should be okay to upgrade, although you may still experience some issues
  • If you have a Windows XP or earlier machine, don’t (DO NOT!) upgrade.  Consider purchasing a new machine with Windows 8 or 10 already installed.

If you’re planning to upgrade do this first:

  • Back up your data.  Use an external Hard Drive if you have one, or upload to the Cloud
  • Make sure you have a list of all the programs and applications that you use.
  • Make sure you know what all of your passwords are, especially if you have asked your computer to remember them for you.
  • Make sure you know what your WiFi Router password is.

Tired of the Win10 “Nag” message?

I asked Chris how to get rid of the message that pops up frequently reminding you to UPGRADE NOW! WHILE IT’S STILL FREE!.  Here’s what he said:

  • “The only reliable method I’ve found so far to prevent a machine from presenting the “Get Windows 10 Upgrade” (GWX) nag message is to rename the GWX folder which contains the upgrade program.
    • See a small window icon in the tray, to the left of the clock in the task bar.
    • Go to the folder: “C:\Windows\System32” /and/ the “C:\Windows\SysWOW64”
    • Rename the “GWX” folder to something else – such as: “_GWX”, if it exists in either folder.  Note that you will see a popup titled “Folder Access Denied” and the message “You’ll need to provide administrator permission to rename this folder”.  Click on the “Continue” button to proceed with renaming the GWX folder.
    • Reboot your machine.
    • See that the small window icon is not present, and note that it does /not/ reappear”

If you have any questions about upgrading, give us a call

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more at http://www.GeekForHireInc.com Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area.
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