Online Learning and the Technology in your Home.

A few weeks ago a customer called Chris and asked him how his kids would be able to get any schoolwork done given the school districts movement towards Online Learning.  As a single parent who works in an office, he’ll have to bring his children to work. The problem with that is they won’t be able to access the corporate network to connect to the internet. Chris recommended that he get a stand alone Hot Spot from his cellular company and bring that with him to work.

Another customer called last week. He was concerned his grand-kids would have to scrounge for computer time on their mom & dad’s computers to do their school work.  He decided to order a new computer for the older grandchild and re-purpose an existing machine for the younger one. This way they’ll both be able to log into their classes individually.

Online Learning at Home

Since Boulder County has decided on 100% at home learning because of the coronavirus, many parents are struggling with how they can best provide the technology resources their children will need. (In addition to all the other issues they’re dealing with!) Many other school districts all over the US are making the same decision. Parents throughout the country will have similar struggles.

Here are some of our Online Learning Recommendations for Families:

  1. Find out if your cell phone has hot spot capability. If it doesn’t, call your cellular carrier and get it turned on. (After asking about additional costs, of course.) That way if tHot spot for Online Learninghe WiFi in your house goes out, you (or your children) can still have access to WiFi via your cell phone. (You’re generally only allowed to connect one other device to your phone via its hot spot.)
  2. Consider getting a cell phone or separate hot spot from another carrier. That way if your carrier is down, you can still get online. With an independent hot spot, you can connect multiple devices.
  3. Is the WiFi adequate in the area where you’ve set up the desk for your kid to do school work and get online? Consider moving your router for better coverage, or getting a mesh router for greater coverage. Here’s a recent article about fixing your slow WiFi, or this one – Why Doesn’t My WiFi Work?
  4. Keep your laptops plugged in as much as you can. If there’s a power outage, you’ll be glad for those extra hours of “juice”.
  5. You might also consider an Uninterruptible Power Supply. It’s essentially a spare battery that gives you an additional half hour or so of power. If you plug your router and modem directly into the UPS, you’ll have some extra WiFi time, and it’ll give you time to get stuff saved on your desktop.

How can Geek For Hire help you?

  • If you’ve decided to upgrade your Router or will be adding a  new Mesh Router, let us know if you need help setting it up. Definitely call for help if you want to add separate bands for you and other users.
  • Gail was able to connect her new Verizon Jetpack Hotspot to her phone and tablet without help from Chris. She thought it was relatively straightforward. Connecting to her laptop was another story! Let us know if you need help with that.
  • Let us know if you’re thinking of getting a new machine. Chris routinely gets 35-50% discounts with Dell, and they’ve got some that are appropriate for your children. (Or get a new one for you and give the kids your hand-me-downs.)

Good luck this semester! In case you’re interested, here’s a link to our Covid19 Policy.

Watch Out For Scams:

  • Remember to stay well clear of shortened links unless you know without a doubt where that link will take you. That includes most bit.ly and owl.ly links. Here’s a recent article about short links.
  • Right now there are a lot of scams out there. Read our article about Covid19 scams.

Information about Geek For Hire, Inc.

I’ve created a Free Report to protect you from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly.  You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free and fast shipping.  With Prime, we have access to online streaming too. Prime is usually $119/year, but you can get a free 30-day trial by clicking on this link: Try Amazon Prime 30-Day Free Trial. As an Amazon Associate, we earn from qualifying purchases.

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How Do I Fix My Slow WiFi (Internet speed)?

I keep having friends ask me what they can do about their internet speed. “How do I fix my slow WiFi?” they ask, or “I’m starting a new job, and I’ll be working from home. How do I know if my internet will be sufficient?” or fill in the blank with your own questions!

First, to fix your slow WiFi, what is your actual internet speed?

Head over to SpeedTest and run some tests.

Distance from Router Date & Time Download Speed
Computer with WiFi
Computer plugged into the modem
Phone with WiFi Next to Router
Tablet or Phone with WiFi Away from Router
Phone with cell signal

Does Your Internet Speed match what you expect?

If you have slow WiFi sometimes, but the speed is fine at other times, check with other members of your family. Is someone downloading a big file? That can skew your results.internet speed

Do you know what speed you are paying for? Look at your internet bill or call your Internet Service Provider (ISP) to find out.  While you are on the phone with them, also ask what the maximum speed that is available for you and what the additional cost would be to upgrade.

For example, the maximum that our ISP can provide us at our location is 12 Mbps. If your computer is connected directly to the router, you should receive the speed you are paying for. Using WiFi, the speed will be degraded somewhat. For me, using WiFi, both my computer and phone averages between 9 and 11 Mbps.

Of course, you always want it to be blazing fast, but a small decrease in measurable service of 10% or so is acceptable.

If your speed is well below 15% of the rate you are paying for, do the test numerous times. Keep track and write down your results, time of day, distance from the router, etc. If it persists, call your ISP, report your results, and ask them to get it fixed.

What Your Results Mean:

If your WiFi speed is adequate right next to the router, but not so good as you move away from it, you may need to get a new router with a wider range.  For a larger home, consider a mesh router.

If your WiFi speed is bad regardless of where you are in your house, you’ll need to call your ISP for help.

If your internet speed is terrible while connected directly to your modem, it’s definitely your ISP.

What to do:slow wifi is frustrating - here are some suggestions to fix it

Technology has changed a lot in the past few years, so if your router is more than 4 or 5 years old, it’s probably time to get a new one.  If you’ve determined with the activities above that the problem is with your router, then it is definitely time to get a new one. (Here’s a link to Chris’ recommended routers and modems.)

If you’ve determined that it is a problem with your ISP, get them on the phone. And if the data shows that your router is fine, don’t let them blame your slow WiFi on the router! (Yes, they will try that.)

Give them the data you’ve collected. Let them know how long the problem has been going on. And be prepared to wait on hold for a while. If they do need to send someone out, be prepared to wait a week or more for your appointment.

Other Hints for slow WiFi:

Watch Out For Scams:

  • Remember to stay well clear of shortened links unless you know without a doubt where that link will take you. That includes most bit.ly and owl.ly links. Here’s a recent article about short links.
  • Right now there are a lot of scams out there. Read our article about Covid19 scams.

Information about Geek For Hire, Inc.

I’ve created a Free Report to protect you from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly.  You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free and fast shipping.  With Prime, we have access to online streaming too. Prime is usually $119/year, but you can get a free 30-day trial by clicking on this link: Try Amazon Prime 30-Day Free Trial. As an Amazon Associate, we earn from qualifying purchases.

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WiFi Calling

Did you know that you can use WiFi calling to make phone calls with your SmartPhone even when there is no cellular service available?

Like many of us, I have one friend who lives in the mountains where there is really spotty cell coverage, at best. When I arrive, I quickly connect to her WiFi so that I can receive phone calls and text messages from our customers. (Hey, just because I’m having lunch, doesn’t mean your computer will continue to work perfectly.  If you need us, I like to be available!)

Why you should use WiFI Calling:

But even if you don’t have friends with sparse or non-existent cell service, you still want to know about WiFi calling.  We’ve all gone to that coffee shop with lots of brick and metal and maybe one bar of cell service.  Or that place in the shopping center whose entrance faces north, AWAY from all the cell towers. Or, true story, the wind blows down the primary cell tower at your house and it WiFi Calling - setting up on your iphonetakes them three months to put it back up.  Where ever you have WiFi, you can continue to make phone calls.

How do I turn on WiFi Calling?

  • On your iPhone, head over to Settings -> Cellular -> WiFi Calling -> then toggle the button to “on”.
  • On an Android, tap on Settings, then “Networks”, and then “Call”. You can turn on WiFi calling from there.

Anything else I should do?

I wouldn’t recommend updating your Emergency Address unless you ONLY use WiFi at home.

If you found this helpful, please forward it to your friends!

 

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past fifteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet.  I’ll try that next!   Prime is normally $99/year, but you can try it for 30 days for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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Why Isn’t My Printer Working?

You printed a document last night and now, this morning, your computer can’t seem to talk to your printer.  What gives?  It’s a common problem which has several possible causes.

Power?

Check to make sure your printer is on.  Is the printer securely plugged into the outlet? Is your house experiencing a power outage? You can try a different outlet too.

Printer Cable Securely connected?

Printer Cables (Source: WikiMedia)
Printer Cables (Source: WikiMedia)

If your printer has a cable connecting it to the computer, is it securely fastened?  Check the connections at both the printer and the computer.

WiFi?

If you have a wireless computer, check to see that your WiFi is working. Does your computer have the WiFi turned on?  Is the signal strong enough? Is the WiFi working on the printer?

Is it Wednesday?

If you have a Windows machine, Microsoft sometimes sends out updates on “Patch Tuesday”, the second Tuesday of every month.  (Microsoft has been talking about discontinuing “Patch Tuesday” for the past year or two, in favor of automatic updates, so this may not be a reliable indicator in the future.) Occasionally, the update will change some of your computer’s settings.  Try reinstalling the printer.  You can also check to make sure you have the proper driver installed for the printer. Even if Microsoft moves from a monthly update to automatic, any update can still mess with your printer settings.

When All Else Fails:

Turn your computer off and back on.  Turn the printer off and back on.  Sometimes that will reset whatever bug was preventing you from printing. If you still can’t print, it might be time to bring in the services of an independent IT professional.

Time to purchase a New Printer?

If you’re thinking of a new printer, check out our Buyers Guide.

Information about Geek For Hire, Inc.

I’ve created a Free Report on what to look for to protect yourself from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly.  You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free and fast shipping.  With Prime, we have access to online streaming too. Prime is usually $119/year, but you can get a free 30-day trial by clicking on this link: Try Amazon Prime 30-Day Free Trial. As an Amazon Associate, we earn from qualifying purchases.

 

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My WiFi Isn’t Working!

It sure is frustrating when your WiFi isn’t working.  We rely on it to get work done and keep in touch via email.  Facebook and Instagram, of course, rely on a good solid connection to the internet too.

If the WiFi itself isn’t really broken, then there are a couple of quick things you can do to get it working again.

My WiFi isn't working!
My WiFi isn’t working!

Airplane Mode?

First, is your device in Airplane mode or has the WiFi been turned off? On some laptops there is a simple switch (usually in the front) that is easy to accidentally turn off.  On other machines you’ll need to hold the function key and “radio” key down at the same time to toggle it on or off.

Forget the connection

Tell your device to “forget” the connection, then reconnect and reenter your WiFi password.

Router

If you have access to the router, turn it off, wait 10 seconds, then turn it back on again. Then, relog into the wifi on your computer or other device.

Call Your ISP

If you’re still not having any luck, call your Internet Service Provider (CenturyLink, Comcast, Xfinity, Rise Broadband, etc.).  Let them know that your WiFi isn’t working.  They should be able to tell you if it is something they can fix, or if you need to call in outside help.

You’ve followed these steps, but still your WiFi isn’t working?  Give us a call!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fifteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet.  I’ll try that next!   Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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How to Select a Great DSL modem

Two weeks ago our blog was about getting a great cable modem.  Today I’ve asked Chris to enlighten us about DSL modems.

The two major Internet Service Providers (ISP) in the state of Colorado are CenturyLink (previously known as Qwest), and Xfinity (previously known as Comcast).

Photo Credit: Amazon
                          Photo Credit: Amazon

Note that CenturyLink is the only provider of DSL internet service.  Within the past week, I saw a standard DSL modem with “DISHnet” printed on the top of it.  I know for a fact that Dish subcontracts with CenturyLink in the state of Colorado to provide DSL internet service, but you would have to call Dish to have any DSL troubles or questions resolved – because CenturyLink will not have a record of you or your account.  So in general, if you want DSL internet service, you will be best served by going direct and getting this service through CenturyLink.

The easiest way to get a DSL modem that is compatible with CenturyLink DSL is to get a CenturyLink branded DSL modem, for about $100.  The CenturyLink branded DSL modems have an “Auto-Configure” capability built in, which will automatically get the configuration it needs using the Caller-ID from your phone line.

However, contrary to the general advice of CenturyLink, you can use other DSL modems – but there are some “magic values” that will need to be entered into the DSL modem.

The magic DSL values are:

  • DSL VPI: 0
  • DSL VCI: 32
  • Authentication uses PPPoA.
  • You will need to manually enter the Userid and Password, which is gotten from CenturyLink.

The WiFi in the CenturyLink modem is okay, but not great.  There are a few DSL modems that can improve your WiFi service.  Some specific recommendations are:

Want more technical information about DSL?  Read more in this separate article.

One of the common problems with DSL is that the service becomes Oversubscribed.  We love where we live, and in general we wouldn’t change a thing, except if only the internet service wasn’t so slow sometimes.  The best way to solve this lack of available bandwidth problem is:

  • You call the ISP about poor performance,

and

  • You talk with your Town and your County about poor internet performance, and ask them to begin to have conversations with the ISP – because sometimes Politics can be put to good use to incrementally improve aspects of Your life.

Need help getting your new DSL modem to talk to your computer, phones and printers?  Give us a call!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet, but I’m tempted!   Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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Tagged

Technical info about DSL service

After Chris described how to choose a good DSL modem, I thought our readers might want some more technical background about DSL.

DSL (Digital Subscriber Line) “piggy backs” a data signal onto the already existing telephone wire pairs that come to your house.  It’s a way for CenturyLink to add another service or “function” to their already existing infrastructure without retrenching the roads to install new wiring infrastructure – which is a slow and expensive process.

There is a physical distance limitation in the DSL specification which is 18,000 wire feet.

However the wiring “snakes” around from the DSLAM (DSL Access Multiplexer) located at the Telephone Company (Telco) Central Office (CO) to get to your house, the total distance limitation to carry the DSL signal must be less than 18,000 feet of wire.

Telephone wire comes in different “gauges”, which is the physical diameter of the wire; a larger diameter wire has less “resistance” than a smaller diameter wire, and a larger gauge wire allows more signal to travel farther.

Telephone wiring has a “twist” to help reject “hum” and other induced electrical noises. (Noise is bad for DSL.)

There will be “breaks” in the wiring where two or more sections of wire join together.

These “joints” are usually made by crimping two wires together with a “button” like connection; this is fast and efficient for a Lineman to do, but each joint is a possible source of corrosion and signal noise if the joint is not kept in a weather-proof and critter-proof container.

Note:

  • If you see a squarish metal green box in your front yard about 3-10 feet in from the road, about 6 inches on a side and about 2 feet tall, this is a CenturyLink container.
  • If you find it open, please /Do/ call CenturyLink and report this, because this helps everyone in the neighborhood that has Phone and Internet service from CenturyLink.
  • If you don’t call them, they will either think that they have achieved perfection, or will have a mystery problem that they just cannot get a handle on and don’t know where to begin to fix it because they can’t find it.

Each joint in the wiring is an opportunity for electrical “noise” to be introduced.

The farther the distance, the smaller the gauge of wire, and the more “joints” there are in the wire path leading to your house, the less clean signal will reach your equipment.

There are ways for CenturyLink to extend this DSL distance limitation, and this is commonly done using a “Terminal”.  The Terminal can be used as a relay to amplify and repeat the DSL signal to make it go farther.  There will be a limit to how much “bandwidth” can delivered to the Terminal, mainly because there is a limit to the number of cables that have already been run to the Terminal.

Most CenturyLink infrastructure uses copper wire pairs, because they are “The Phone Company”; working with copper wire is what they do, and they do it really well.  Sometimes they will dispatch a “Wire Guy” (aka a Lineman) to your location, to physically inspect the entire wire path from the Telco Central Office to your house; they will try to reduce unneeded wire length by changing the details of the wire path to make it shorter and more efficient; they will also electrically measure the wire path for damage using an expensive piece of equipment called a Time Domain Reflectometer (TDR), which operates on the fact that wiring damage can be measured because it will reflect a signal back before the end of the wire is reached.  They will physically inspect the wiring joints along the way to see that they are tight and free of corrosion, and that the enclosure which contains the joints is reasonably weatherproof.

Read this article about selecting a great DSL modem.

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet, but I’m tempted!   Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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Tagged

Tips To Getting a Great Cable Modem

We’ve had several customers ask us how to find a good Cable Modem, so I asked Chris to enlighten us:

Here in the sunny state of Colorado, the two major Internet Service Providers are Xfinity (aka: Comcast) and CenturyLink (previously known as Qwest). Xfinity provides cable service, while CenturyLink provides DSL.  This article will focus on Xfinity Internet and cable modems.

I’ve found them to both be reasonably reliable service, and am comfortable recommending either one of them for service.  (I have occasionally had a bad phone experience with Customer Service from either company, and my personal favorite method for dealing with this is to reassess the progress of the call at the 2-3 minute mark, thank them for their time (yes, do it), then hangup – and call back about 30 seconds later. Because you will probably get someone different who is in a completely different mood or skill level, and find your call will then go swimmingly.)

We currently have CenturyLink DSL service at 12Mbps (Mega bits per second).  This is the fastest plan that CenturyLink tends to offer.  I have seen CenturyLink provide 25Mbps once or twice, and in the past year have seen two customers who have actually received the new Gigabit internet service (one was in a new neighborhood in Commerce City, and the other was in a new neighborhood near Stapleton).

Note that there is another recently new Internet service called NextLight in Longmont which is Super Fast!  They provide Fiber To The House.  They are currently deployed in South Longmont, South and East of Oscar Blues.  We have several customers in this area, and I have measured speeds between 250 and 800Mbps there.

Longmont's Nextlight Service
               Longmont’s Nextlight Service

In general, Xfinity (Comcast) tends to provide The Fastest internet service in the state of Colorado.  I will routinely measure 50Mbps at customer locations, and am seeing an increasing number of customers with 100+ Mbps service.  This is good.

Xfinity Cable Modems

The newer cable modems offered by Xfinity have generally good WiFi service built in to them.  It’s as if Xfinity has finally gotten the concept that their customers do tend to have many tablets and notebook computers that are being simultaneously used at their home, they are surfing the internet and using Facebook and streaming movies from Netflix or Amazon, and a better built in WiFi card and better antennas tends to make the general customer experience a good one.

The new cable modems are mostly black plastic, stands about 12″ tall and about 2″ wide, and have 5-6 vertical white lights on them which are about .5″ in diameter each.

All new Xfinity cable modems will come with 2.4Ghz WiFi.

But try to get the new cable modem which also has the 5Ghz WiFi built in to it.

WiFi comes in two frequencies, 2.4Ghz and 5Ghz.  2.4Ghz WiFi has been around a long time, and that band can be crowded.  If you live in an apartment or condominium, or other high density area, you will find that everyone and their mother has a 2.4Ghz WiFi router.  However, the 5Ghz band is relatively new and unused – and therefore quiet.  So if you’re having trouble connecting to your WiFi router, see if you can connect using the 5Ghz band, because that band tends to be much less congested.  Note that not all WiFi enabled devices are 5Ghz capable, such as some printers which are more than a couple of years old.

About 2 years or so ago, Xfinity began to offer their “new at the time” 105Mbps service, which was a nice improvement over their 50Mbps service.  Getting the faster service required that the customer get a new cable modem, because it had the newer technology to make use of the faster service.

There used to be an orange band across the back of the new Xfinity cable modems which said “105+” on it, which differentiated them from the “old style” cable modems.  I haven’t been seeing this recently on the back of the new Xfinity cable modems, yet they still do provide a fast download speed of 100+ Mbps.

Here are two modems which Comcast has approved and Chris recommends:

and,

If you are replacing your Xfinity cable modem with another one, make sure you get a “DOCSIS 3.0” compatible cable modem.  Otherwise Comcast will nag you to death with pop-up messages.  Read more in this article.

Let us know if you need help setting up your new modem, or if your printer or computer can’t “find” the new Internet signal.

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free 2-3 day shipping and the online streaming. I haven’t tried the Kindle lending library yet, but I’m tempted!   Prime is normally $99/year, but you can try it for 30 day for free by clicking on this link: Try Amazon Prime 30-Day Free Trial (Yes, we’ll get a small commission when you sign up.)

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Tagged

Wi-Fi Anywhere

Did you ever try to connect to WiFi and see a Hotspot choice like “Sam’s phone”? The fictional Sam has set his SmartPhone up to “tether” to the cell system so that his phone can send out a WiFi signal.

What is tethering? MobileBurn explains it this way:

“Tethering is the process of using a cell phone or smartphone as a modem for a personal computer of some sort – typically a laptop computer. The term gets its name from how a phone is attached, or tethered, to the computer via a USB cable, but wireless technologies such as Bluetooth can also be used for tethering. Typically the network carrier and the user’s account (contract) have to support tethering before it can be used. Many networks charge an additional fee for users that wish to connect their phones as tethered modems because it typically uses far more data than using the phone normally would.

There’s more information about tethering on Wikipedia.

Chris’ iPhone recently stopped working and he had to get a new one. (Just don’t ask him when the last time was that he backed up his old iPhone and please, please don’t ask him about all the photos on that phone!) He got a new cell phone with Verizon service. We wanted to know how the coverage differed in the Geek For Hire service area. He also had tethering turned on so that he can use his laptop in an area without WiFi. So far we’re pleased – not only with the WiFi tethering, but also with Verizon’s coverage. Plus, there doesn’t seem to be an extra monthly charge for the service, so long as we don’t use more than the 3gig of data we signed up for.

If you do decide to turn on tethering, remember that it will drain the battery of your SmartPhone much faster than just using that same phone for cell service. Think about getting a battery case. (Mophie and LifeProof are two that come to mind.)

Here are some other articles that describe tethering:

If your current SmartPhone allows tethering, you may have to call your carrier (or bring it in to a store) to get the capability turned on.

Do your use tethering? Are you using an app, or do you have your SmartPhone switched on to allow it? Let us know about your experiences in the comments below!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PC’s for the past fourteen years. His company is highly rated by both the BBB (Better Business Bureau) and by Angie’s List. You can find more on our website.  Geek For Hire, Inc. provides onsite service (Tier 3) to the Denver / Boulder / Front Range area and remote service throughout North America.

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What Do I Do With My MF (Multi-Function) PRINTER?!

I’ve updated this page – check out the new blog here.

Of course, we can help you with  your printer issues.  Give us a call on 303-618-0154 and give me a run-down of the symptoms.  If it can be fixed in a reasonable amount of time, I’ll let you know.  If not, I’ll let you know that too.

Information about Geek For Hire, Inc.

I’ve created a Free Report on what to look for to protect yourself from “phishing” scams. Click here to receive it!

Chris Eddy of Geek For Hire, Inc. has been providing computer service to families and small businesses with Mac’s and PCs for the past eighteen years. Angie’s List and the BBB rate Geek For Hire very highly.  You can find more on our website, or give us a call 303-618-0154. Geek For Hire, Inc. provides onsite service (Tier 3 support) to the Denver / Boulder / Front Range area as well as remote service throughout North America.

We’ve been using Amazon Prime for the past few years.  We like the free and fast shipping.  With Prime, we have access to online streaming too. Prime is usually $119/year, but you can get a free 30-day trial by clicking on this link: Try Amazon Prime 30-Day Free Trial. As an Amazon Associate, we earn from qualifying purchases.

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